You can cancel or change your order before the shipment. Everything else is regulated through the right of return. Please contact the customer service regarding this matter.
You can reach us Monday to Friday from 9 a.m. until 6 p.m.
by telephone 0800 370 22 22 (free of charge, GER) or +49 (0) 341 492 495 0 (other countries) or by e-mail: firstname.lastname@example.org.
Please have your customer number ready when contacting us, so we can offer you quick and simple help for your questions or concerns.